Why It Matters: Ethics in Commercial Real Estate and Technology
Business ethics have always been a cornerstone of my professional career. Having dedicated nearly all of my adult life—over 30 years—to commercial real estate (CRE), I have seen firsthand how ethical principles shape the industry. Ethics are not just a side note; they are fundamental to how we conduct business, engage with peers, and build trust with clients and colleagues. In CRE, we are surrounded daily by the reminder of ethics in brokerage and other aspects of the business, as our peers are often also our competitors.
However, ethical conduct does not stop at real estate. It is just as critical in every business and in our lives, including the ever-growing technology sector. Recently, we encountered a situation that tested these principles. A so-called competitor signed up for TheAnalyst PRO under a fictitious name and email. While I won’t go into details about their intent, their behavior was anything but professional. They wasted valuable time from our amazing support team and were belligerent to our team members, often citing false information in an attempt to berate them.One thing I have learned over the years is that the commercial real estate universe is extremely small. Burning bridges in this industry is a costly mistake—it will soon spit you out. There is no room in CRE for fraudulent and belligerent behavior, and the same holds true for the CRE technology industry. While unethical behavior occurs periodically, I am grateful to say it is the exception, not the rule.
At TheAnalyst PRO by CRE Tech, we take pride in our strong relationships with other CRE technology companies. Some may offer similar services, while many are complementary to our platform. In fact, we actively collaborate and even partner with other tech providers to enhance our products and deliver better solutions for the industry. Ethical business practices foster these collaborations, allowing us to drive innovation and provide greater value to our members.
As the commercial real estate and technology worlds evolve—now more rapidly than ever—it is crucial to know who you are working with.I encourage everyone to do their homework. If a company or individual is willing to act unethically and fraudulently toward their competition, imagine what they might do with your sensitive and confidential information. Poor ethical standards can jeopardize your deals, your business, and even your reputation.
In an industry built on trust, integrity is not optional—it is essential. Choose to work with those who uphold the highest standards of professionalism, and together, we will continue to build a stronger, more ethical commercial real estate and technology community.